Graphic & Web Design | Desirai Labrada

This week I decided to follow a few leads and introduce myself to a handful of potential clients. As we small talked, each person told me a little bit about their experiences with previous designers. The things I heard left me shocked and appalled. Some of these so called professional graphic/web designers didn’t respond to emails for weeks, others agreed to work on projects and then dropped off the face of the earth, and probably most unprofessional were those that took the money and ran.

Life happens. Thing come up. However, neither of those are an excuse to leave your clients hanging. Honesty and integrity are extremely important to me, not just as a business owner but as a mother, a wife, a friend, and a human. If something comes up that may prevent me from meeting a deadline you better believe I’ll be letting my clients know.

Just recently I injured myself from working too hard and not taking enough breaks. I ended up with mouse elbow. The pain was subtle in the beginning but I was ignorant to what was happening and kept using my right arm. Eventually the pain became unbearable and I had to stay off the computer for a at least a week so it could heal. I hated having to tell my clients that their projects would be delayed because I had mouse elbow… but I did. I was pretty embarrassed about the whole thing. My clients on the other hand were all concerned and incredibly patient. They appreciated the honesty and as far as I’m concerned they deserve nothing less.